top of page
Dealership

BUILT TO FIX THE REAL PROBLEMS IN AUTOMOTIVE RETAIL

Owner Connect helps dealers build, support, and optimize high-performing dealer operations with simple, proven solutions—not bloated packages or confusing vendor menus.

About
Us

We’re Partners, Not Just Another Vendor

Owner Connect was founded to solve a growing problem in automotive retail: Operations were either failing outright or performing below their potential because dealerships weren’t getting the support, clarity, or structure they needed.

​

Instead of selling software, one-off trainings, or overwhelming catalogs of services, Owner Connect delivers four focused solutions that fix the real issues holding stores and dealer groups back.

Everything we do is built by people who understand dealership operations, lead flow, staffing challenges, and the pressure to convert appointments into sales.

​

Our approach is simple:

• Understand the retailer’s problem

• Provide a clear path forward

• Build or support the dealership the right way

• Deliver measurable improvements


No noise. No confusion. No unnecessary complexity.

Closing a Deal

Our Philosophy

Clarity Over Complexity

Dealerships don’t need 30+ service options—they need four clear paths that solve real problems.

Operator-Led Expertise

Everything we teach, build, and support comes from real dealership experience—not theory.

Performance Above Everything

Our focus is simple: more appointments, better follow-up, better show rates, and stronger retail performance.

WHAT WE DO

Four Proven Ways to Improve Dealership Performance

This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.

01

In-Store BDC Buildout

Launch a high-performing in-store BDC with playbooks, hiring support, training, and proven processes.

02

Virtual BDC Support

Scalable remote BDC coverage to handle calls, leads, and follow-up without adding staff.

03

Professional Development

Training and coaching for BDC agents, managers, and leaders to improve performance and consistency.

04

Retailer Strategy

Strategic guidance, audits, KPI systems, and leadership alignment to fix retailer-wide communication and workflow issues.

A Partner Built for Dealership Realities

See why dealerships choose Owner Connect.

Understands OEM expectations and dealership workflows

Fast, practical implementation—not long consulting cycles

Hands-on training and real accountability

Clear KPIs and reporting that managers can actually use

Flexible support: in-store, virtual, or blended

Trusted Across Leading OEMs

What Our Partners Say

The OC Virtual BDC has been a game changer for our sales and service department. We’ve tried other vendors but Owner Connect has been the only real partner.

Charlie Hansmeyer, GM

Lou Bachrodt Group

Bundling services makes to much sense, Joni’s team is dedicated and I always appreciate the level of attention and execution they deliver.

Jody Adams, COO

Northstar Group

Owner Connect’s hands on approach to coaching and staff training has been a great success in our team’s commitment to staff professional development.

David Smith, GM

Kelly Auto Group

Problems rarely fix themselves but Owner Connect can help.

Let Owner Connect improve your lead conversion, hiring process, operations, professional development and profitability in 2026.

bottom of page