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Fix the Real Problems.
Enhance Customer Experience.
Build the Best Dealership.

For more than thirty years, Owner Connect continues to be a leader in automotive retailer
support. Our team takes pride helping dealers build, manage, and optimize high-performing
operations dedicated to real results.

Trusted Across Leading OEMs

WHAT WE DO

Four Proven Ways to Improve Dealership Performance

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01

In-Store BDC Buildout

Launch a high-performing in-store BDC with playbooks, hiring support, training, and proven processes.

02

Virtual BDC Support

Scalable remote BDC coverage to handle calls, leads, and follow-up without adding staff.

03

Professional Development

Training and coaching for BDC agents, managers, and leaders to improve performance and consistency.

04

Retailer Strategy

Strategic guidance, audits, KPI systems, and leadership alignment to fix retailer-wide communication and workflow issues.

Spacious Car Showroom

Integrated Technology, No Additional Requirements

No complicated setup. We fit into your existing systems and workflows.

& More

Why Dealers Choose Owner Connect:

01

Simple structure with four solution concentrations instead of complicated, overlapping services.

02

Founded in 1992 by experts who have dedicated their careers to automotive retailer excellence.

03

Flexible engagement means you pick the platform that works best for your team! Virtual, on-site,
blended we customize each offering to ensure the best partnership experience.

04

Every product, every service, every solution is dedicated to delivering results you can see,
measure and evaluate.

Car Showroom Display
Car Showroom Interior

What Our Partners Say

The OC Virtual BDC has been a game changer for our sales and service department. We’ve tried other vendors but Owner Connect has been the only real partner.

Charlie Hansmeyer, GM

Lou Bachrodt Group

Bundling services makes to much sense, Joni’s team is dedicated and I always appreciate the level of attention and execution they deliver.

Jody Adams, COO

Northstar Group

Owner Connect’s hands on approach to coaching and staff training has been a great success in our team’s commitment to staff professional development.

David Smith, GM

Kelly Auto Group

ALWAYS CONNECTED

Two-factor

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Data encryption

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Text alerts

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Problems rarely fix themselves but Owner Connect can help.

Let Owner Connect improve your lead conversion, hiring process, operations, professional development and profitability in 2026.

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