Text Cultivation

Build customer relationships through effective text communication strategies.

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Owner Connect has developed a text-based communication system to engage with customers that is stored within the retailer's CRM. This system allows for scheduled drops of text messages to target customers and is available for both service and sales customers. It is managed by Owner Connect personnel and is designed to help increase lead contact rate, reduce marketing spend on bad leads, improve customer show rate performance, reduce unanswered calls and emails, while growing general store profitability. The pricing model is customized based on the size of the BDC needs and expected impact, with no hidden fees.

Within one week of signing a partnership agreement, the system can be implemented.

Testimonials

Impact on
Today's Retailers

Working with Owner Connect has been a terrific experience. Their Virtual BDC team has eliminated reduced our overhead by 30% each month, while dramatically increasing our customer engagement and lead conversion.

The Owner Connect VBDC staff is always available, constantly communicates with my sales team and is trusted partner for our store.

John Hall

Prestige Ford (FL)

We routinely rely on the expertise, energy and consultation of Joni and the Owner Connect training staff.

Whether its teaching a new team, onboarding personnel or conducting quarterly workshops, the Owner Connect training is a great resource for all your training needs.

Honorio Diaz

Raymond Chevrolet (IL)

Creating a buzz for our dealership can be a challenge due to competition and customer distractions. The event hosting and branding campaign by Owner Connect is a wonderful resource to generate customer interest and foot traffic for our store.

The Owner Connect staff is organized, partners great with service department and always delivers.

Preston Meyer

Star Auto Group (KS)

GM PASE Program

Owner Connect is an IMR-approved vendor for the General Motors PASE program. Our customized approach modernizes retailer operations, enhances employee skillset, and improves store profitability. Choose the perfect partnership package so your team receives the ideal support to boost the performance of your service department.

Customer Event Planning

Create lasting connections through captivating launch events and customer interactions.

Brand Building

Are you looking to enhance your retail brand's visibility? Owner Connect's Marketing & Branding Enhancement (MBE) service is your solution. Our approach is simple yet powerful – we amplify your brand awareness through a holistic strategy.

Sales & Service Virtual BDC

The Sales and Service Virtual BDC product offerings from Owner Connect provide retailers with the ability to outsource all customer engagement needs, appointment setting and profitability enhancement.

Training

Equip your team with industry-specific skills through our dynamic training programs.

Talent Acquisition

Find the right staff with our specialized recruiting services for a winning team.

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