Training

Common Questions

How do you get it done?

Maintaining an organized, planned training program ensures both new and existing sales personnel are prepared to meet department expectations. Owner Connect believes in hands-on, outcome-based instruction so employees have specific outcomes to evaluate effectiveness and implementation.
o Choose from over 100 Sales Training Courses
o Customized Implementation Schedule
o In-Person, Virtual or Hybrid Model
o Projects Include all Course Materials
o Target Audience Sales, Internet, BOC Personnel
o Project Duration in 3 Month, 6 Month and 9 Month Intervals

What Does the Sales Training Deliver?

Training your staff is an important investment in the general well-being of a business. Training increases employee retention, improves customer satisfaction and leads to increased profitability. Regardless of project duration, Owner Connect Sales Training partnerships set out to accomplish each of these deliverables:
o Improve Employee Retention
o Increase Customer Satisfaction
o Enhance Lead Conversion and Efficiency
o Grow General Store Profitability

What's the Fee for Service?

Owner Connect follows a proprietary pricing model which customizes the expected cost based on the size of your BDC needs, store location and expected impact. There is no cost for daily efforts, staffing, or hidden fees; just flat monthly pricing which ensures you have a clear understanding of your investment.

What's the Process?

Within one week of signing a partnership agreement, Owner Connect personnel will immediately begin the onboarding of operations between our two teams. This expedited approach allows retailers to increase customer engagement and deliverables while working through internal operational changes.
o Goal Setting, Partnership Review
o Assessment of Existing CRM & Lead Opportunity
o Sales or Service Department Training, System Testing

Just like that, in less than seven days, a fully functional Virtual BDC partnership is established.

Common Questions

What is it?

Owner Connect provides sales personnel with the necessary tools to master customer service skills enhancement. Utilizing proprietary materials, our professional training staff runs your team through over one hundred hours of course curriculum which ensures a quality foundation for sustained success.

How do you get it done?

Maintaining an organized, planned training program ensures both new and existing sales personnel are prepared to meet department expectations. Owner Connect believes in hands-on, outcome-based instruction so employees have specific outcomes to evaluate effectiveness and implementation.
o Choose from over 100 Service Training Courses
o Customized Implementation Schedule
o Choose In-Person, Virtual or Hybrid Model
o Projects Include all Course Materials
o Target Audience Sales, Internet, BOC Personnel
o Project Duration in 3 Month, 6 Month and 9 Month Intervals

What Does the Sales Training Deliver?

Training your staff is an important investment in the general well-being of one's business. Training increases employee retention, improves customer satisfaction and will lead to increased profitability. Regardless of project duration, Owner Connect Sales Training partnerships set out to accomplish each of these deliverables:
o Improve Employee Retention
o Increase Customer Satisfaction
o Enhance Lead Conversion and Efficiency
o Grow General Store Profitability

What's the Fee for Service?

Owner Connect follows a proprietary pricing model which customizes the expected cost based on the size of your BDC needs, store location and expected impact. There is no cost for daily efforts, staffing or hidden fees, just flat monthly pricing which ensures you have a clear understanding of your investment.

What's the Process?

Owner Connect

Training

Common Questions

Common Questions

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