
Most of today's retailers utilize a CRM which offers some level of texting ability. However, the reality is that they often fail to utilize the texting option. Recognizing the shift in customer behavior, Owner Connect has developed an independent mechanism to individually engage, communicate and coordinate appointment times 100% via text. All this interaction is stored within the retailer's CRM for future reference. How does it work?
o Selects Number of Pre-Scheduled Text Drops each Month
o Identifies Target Customer Opportunities
o Available for Service & Sales Customers
o Owner Connect Personnel Manage all Interaction
o All Interaction Documented in Retailer CRM
o Instantly Communicates with 1000s of Customers with Click of a Button
Customers, both new and existing, are more distracted than ever before. To stay front of mind, retailers from all industries must compete for customer attention. To do so, they must consider every potential communication tool available. Text Cultivation by Owner Connect is 100% human run text service guaranteed to help:
o Increase Lead Contact Rate
o Reduce Marketing Spend and Bad Leads
o Improve Customer Show Rate Performance
o Reduce Volume of Unanswered Calls and Emails
o Grow General Store Profitability
Owner Connect follows a proprietary pricing model which customizes the expected cost based on the size of your BDC needs, store location and expected impact. There is no cost for daily efforts, staffing or hidden fees, just flat monthly pricing which ensures you have a clear understanding of your investment.
Within one week of signing a partnership agreement, Owner Connect personnel will immediately begin the onboarding of operations between our two teams. This expedited approach allows retailers to increase customer engagement and deliverables while working through internal operational changes.
o Goal Setting, Partnership Review
o Assessment of Existing CRM & Lead Opportunity
o Scheduling of Text Drop Dates
Within one week of signing a partnership agreement, we can engage your customers with Owner Connect Text Cultivation.