At the Intersection of Knowledge and Experience

Let's face it - maintaining an organized, productive BDC within a dealership is both expensive and complicated. The reality of finding quality team members, training them, managing their performance and getting them to partner with your Sales & Service staff leaves many wondering if the "BDC is worth the headache?" Well, we believe it is but how you structure the BDC does not have to rely on your team alone, you can outsource it! 
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